DEC112 System Overview

Overview

DEC112 provides an easy, reliable and secure way for deaf or hearing impaired people to text for help in an emergency through a simple and intuitive interface. Using state of the art technologies and standards goals and features like a single mobile application for all major platforms or location based call routing utilizing NG112 core services were achieved.

  • Using state of the art technologies and standards goals and features like a single mobile application for all major platforms or location based call routing utilizing NG112 core services were achieved.
  • When a user explicitly ends a conversation an additional message is sent. This way the control center can distinguish intentional termination from connection loss.
  • The mobile app is as minimalistic as possible to not distract a stressed user during an emergency and helps to save valuable time with predefined personal information.
  • In the case when no messages are exchanged (e.g. a person becomes unconscious) the position is continuously sent as long a data connection exists.

 

 

DEC112 Mobile Application

 

DEC112 Call Center

The call center provides an user interface for handling emergency calls.

The detailed view shows all relevant information for the incoming emergency call and the ability to chat with the caller.