The protection of your personal data is a big concern to us. All data processing is only done according to legal restrictions (GDPR, TKG 2003). In this document we want to inform you about the most important aspects of data processing on our website. 

Data protection policy regarding the DEC112 emergency services can be found under Data protection | DEC112 emergency services.

Stored Data

Contacting us

If you contact us, either via mail or via form on this website, we will store all provided data for further follow-up questions.

All data collected will not be forwarded to third parties without your permission. 

Server Logs

Our webserver gathers data about the access of our webpage and stores this data in server logs. The following data will be collected:

  • Visited site
  • Current timestamp when site was visited
  • Amount of data sent
  • Referrer that led you to a specific site
  • Used browser
  • Used operating system
  • Used IP address (anonymized)

All data collected is only used for improving the website, as it is easier to find and fix potential errors. Furthermore, it helps us detecting abuse on our website.


Our website uses so-called cookies. These are small text files which are stored on your device by your browser. They don't cause any harm. We use cookies to make our offer user-friendly.

If you don't want to use cookies, you can setup your browser to block cookies entirely. Here you can find instructions for Mozilla Firefox and Google Chrome.

Web Analysis or Tracking

Our website uses the web analysis service Matomo. This involves setting cookies, allowing Matomo to analyze the behaviour of users on our website. All information generated will be transmitted to and stored on our server.

Your IP address is going to be collected, but will be pseudonymized immediately. Therefore, only an estimation of you location can be made.

We always want to improve the experience on our website, therefore we claim the right to collect the necessary data to do so, always respecting the GDPR.

User data will not be deleted automatically.

Current State

Your Rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you think that processing your data violates the data protection law or if the rights of your data have otherwise been violated in any way, of course you can contact us anytime.